lean at wipro Essay examples - 8147 Words

9-607-032 OCTOBER 16, 2006 DAVID M. UPTON BRADLEY R. STAATS Lean at Wipro Technologies â€Å"We want to bring the next generation of lean thinking into our processes and weave it into our system so it will lead to a sustainable competitive advantage.† — Azim Premji, Wipro Chairman Sambuddha Deb (â€Å"Deb†), Wipro Technologies Chief Quality Officer and Head of Operational Excellence, and Alexis Samuel, General Manager Process, Tools and Productivity, each thanked the other attendees at the lean project review session and walked out the door together. The bright January sunshine and garden-like setting of the Wipro Technologies campus in Bangalore, India was a good match for their current moods. As they made their way to their cars†¦show more content†¦Revenue was distributed globally with the United States, Europe and the rest of the world accounting for 67%, 27%, and 6% of total FY2005 revenue, respectively. Over 95% of Wipro employees had degrees in science or engineering prior to joining the company. While the company was an outsourced provider of software services it worked on projects both onsite (at a customer’s location) and offshore (at Wipro facilities primarily in India). In 2005, the company completed approximately 75% of its work offshore and 25% onsite. Both cost pressure (work done offshore was relatively cheaper) and a shortage of work visas (particularly in the United States) were pushing Wipro to complete more work offshore. Wipro billed for its projects using one of two approaches. Its initial approach, known as time and materials (TM), involved billing a client at a pre-specified rate for the actual number of hours that its software engineers worked on the project plus the cost of any software or tools required. In the newer approach, known as a fixed price project (FPP), Wipro quoted its customer a guaranteed price for the work and then was responsible for delivering the final product. Any effort overages on a FPP were the responsibility of Wipro. In 2005, the company’s revenues were split approximately 80/20 between TM and FPP, respectively. The percentage of FPP was growing as clients were becoming more comfortable with outsourcedShow MoreRelatedAutomated Software Development : The Inspiration1344 Words   |  6 Pagesplatforms. Wipro observed that a lot of these projects were similar in nature and felt that they could offer common solutions with just some customizations and hence save up on costs. Wipro also wanted to consolidate the initial steps of engagement with their customers and wanted every small incoming project to go through a particular process rather than have a new process created around the requirements. This is when Wipro first felt the need to automate their software development processes. Wipro is aRead MoreLean Manufacturing And Six Sigma1657 Words   |  7 Pagescustomers. Lean Manufacturing and Six-sigma approach has been applied in diverse manufacturing processes which in-turn has contributed significantly in achieving continuous improvements. By utilizing these tools, organizations focus on maximizing their bottom-line successes apart from improving their top-line growth. However, many organizations face difficulties while imparting these tools in their sophisticated business models. 2. Lean Six-sigma Methodology 2.1 Lean Management in Toyota Lean principlesRead MoreA Successful Entrepreneur: Azim Hashim Premji6129 Words   |  25 Pageswas born on July 24th 1945 in Bombay (now Mumbai), India, to a Gujarati Khoja Ismaili Shia Muslim family. Azim H. Premji was born to M.H. Hasham Premji. His father M. H. Premji owned the Western India Vegetable Product Company (which later became Wipro Ltd.) which made hydrogenated vegetable oils and fats. His grandfather was the rice king of Burma. His father had declined an invitation from Muhammed Ali Jinnah to go to Pakistan. Premji attended St. Mary`s School I.C.S.E. in Mazagaon, Mumbai. WhileRead MorePorters 5 Forces2478 Words   |  10 Pages Porters Five Forces analysis for IT industry Wipro Technologies is a global information technology (IT) services company. It provides custom application design and development, IT consulting, systems integration, technology infrastructure out sourcing, software products and BPO services. Michael Porters Five Forces Model looks at five key areas- the threat of entry, the power of buyers, the power of suppliers, the threat of substitutes, and competitive rivalry. Threat of new entrants: NewRead MoreWipros Hr Strategy7823 Words   |  32 Pages INTRODUCTION Wipro Limited is a $5 billion Indian conglomerate. According to the 2008-09 revenue, Wipro is the second largest IT Company in India. Wipro Ltd has interests varying from information technology, consumer care, lighting, engineering and healthcare business. Azim Premji is the Chairman of the board. Wipro technologies provide integrated business, technology and process solutions on a global delivery platform. Wipro employ 100,000 people across 56 nationalities. Wipro Limited was incorporatedRead MoreEngineering and Technology975 Words   |  4 Pagesevents on and off the campus. I would further intend to perpetuate contributing to the community services while pursuing MS in Canada. I have had thirteen months of workplace experience with one of the premier software solutions provider in India: Wipro Technologies. The initial learning program gave me a colossal insight into the company’s visions of grooming the best software professionals. My specializations have been in SQL/PL-SQL development. In line with my work mission, I have completed myRead MoreLean Management2486 Words   |  10 PagesLEAN IN PRODUCTION AND SERVICE The word term ‘’LEAN’’ was put together to describe and personalize Toyota’s business activity during the 1980’s by a research team headed by one Jim Womack, Ph.D., at MIT’s international Motor vehicle programme. According to them, the concept of ‘LEAN’ was fathered by Taiichi Ohno of Toyota. Ohno developed a contrasting approach to the mass production methods of US car firms through necessity. Later, in 1996, Jim Womack’s team espoused the five lean principlesRead MoreSmiths Information Services, Inc. Is Entering Into Phase 1 Of The Corporate Overhead Reduction Program1710 Words   |  7 PagesData Center Restructure Purpose Smith’s Information Services, Inc. is entering into Phase 1 of the Corporate Overhead Reduction Program. This process is heavily driven by the implementation of the LEAN Six Sigma principals rolled out companywide 6 months ago. The first part of this process was to identify areas of opportunity to reduce waste and improve operational efficiency. The greatest area of opportunity that has been identified is the data center and the continual increased costs of maintainingRead MoreCloud Computing in Education3058 Words   |  13 Pagesupdated by Cynapse and hosted by Amazon, ensuring an infrastructure-free and worry-free Cyn.in experience. f) Wipro Technologies †¢ Base Location: India †¢ Cloud Offering: Wipro w-SaaS †¢ Cloud Type: SaaS Wipro has built w-SaaS, a platform for rapid SaaS enablement and deployment on cloud, using some of the commonly accepted trends in software engineering and open standards. Wipro chose Oracle (Oracle Database, Oracle WebLogic Application Server and Oracle VM) as the deployment platformRead MoreSix Sigma: Overview3392 Words   |  14 Pageslate 1990s, about two-thirds of the Fortune 500 organizations had begun Six Sigma initiatives with the aim of reducing costs and improving quality. In recent years[update], some practitioners have combined Six Sigma ideas with lean manufacturing to yield a methodology named Lean Six Sigma. Methods Six Sigma projects follow two project methodologies inspired by Deming s Plan-Do-Check-Act Cycle. These methodologies, comprised of five phases each, bear the acronyms DMAIC and DMADV. †¢ DMAIC

Political Correctness Infringes on our First Amendment...

Political Correctness Infringes on our First Amendment Rights Political correctness has become increasingly obvious in our daily lives. For example, the other day I attended the first meeting of the Frisbee Club here on the State University campus. During the meeting, we were discussing the fact we wanted shirts for this year, but we did not know what slogan to use. While in the brainstorming process, the slogan â€Å"Suck my disk† came out. At the time, the slogan â€Å"suck my disk† seemed to be better than sliced bread to a bunch of college guys. But as we were wrapping up the meeting, one person came out and asked, â€Å"How appropriate do you think this slogan is if we want to have a Frisbee clinic with the high school? I think parents†¦show more content†¦Smith was talking about capitalism and the necessity of competition; however this also applies to society’s political agenda. Different groups need to be able to compete for power without limitations on their language, action, and literature because such restrictions resemble censorship laws that oppress people’s ability to inform themselves as well as others. Not only does political correctness limit language, it limits competition between groups. For example the competition between the upper and lower class for power would cease if we were made to be politically correct. We need the upper and lower class for our society to function correctly. Without competition society can not thrive, and the philosophy of political correctness attempts to make people equals which effectively blocks individual success thus eliminating any motive to take the risks necessary to succeed. How can a person move up in this world with out stepping on others, and every time someone steps on someone else they will use methods or words that could be taken as politically incorrect. It is the nature of capitalism and democracy to have competing groups which ultimately leads to a separation of the bourgeoisie and proletariat or the upper and lower class. This is the greatest good a capitalistic democratic society can reach because the factions are not permanent; the members of each group are free to moveShow MoreRelatedAnalysis Of The Article The Fox News Network 1327 Words   |  6 PagesNot only does political correctness limit free speech, it also fundamentally transforms the way we think by avoiding the topics that some simply do not want to discuss. Political correctness is raising serious questions at West Point, impacting students attending other colleges, and influencing individuals post-graduation. Was the cadet misguided in his decision to wear the sombrero? Had it been a civilian, the answer would be significantly more straightforward. The First Amendment to the ConstitutionRead More Freedom of Expression Essay1331 Words   |  6 Pages   Ã‚  Ã‚   One of the most controversial parts of the First Amendment of the US Constitution concerns freedom of expression. Some Americans, such as the Libertarians, feel there should be no censorship. On the other end of the spectrum are more conservative people, many religious, who believe there should be strict limits on what can be published. Most people would agree it is a bad idea to publish or put on the Internet the plans for homemade bombs, biological weapons, or other devices which mayRead MoreArticle Review : The List Created By The Runnymede Trust Runs2045 Words   |  9 PagesThe list created by the Runnymede Trust runs a stark parallel to the political and social happenings in this country and around the world. Anti-terrorism legislation in the United States, and to an even greater extent in other countries like France and Switzerland, has become a vehicle for Islamophobia and creates even greater hardship for Muslims everywhere. On a social level, the Runnymede Trust’s forewarning of Islamophobia becoming more respectable is actualizing. Intellectual Islamophobia inRead MoreFreedom of Speech at College2731 Words   |  11 PagesBill of Rights? The fact of the matter is that speech codes on college campuses are threatening students’ freedom of speech and the free exchange of ideas and therefore have no place in higher education. The  First Amendment  of the  United States Constitution  is part of the  Bill of Rights. The first amendment states, â€Å"Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of theRead More Hate Crimes and The Mitchell v. Wisconsin Decision Essay example5764 Words   |  24 PagesHate Crimes and The Mitchell v. Wisconsin Decision The American Heritage Dictionary defines hate as intense dislike or animosity. However, defining hate as the basis for a crime is not as easy without possibly jeopardizing constitutional rights in the process. Hate crime laws generally add enhanced punishments to existing statues. A hate crime law seeks to treat a crime, if it can be demonstrated that the offense was a hate crime differently from the way it would be treated under ordinary criminalRead MoreCommercial Liens - a Potent Weapon Essay32374 Words   |  130 Pages | |(Applicable To The U.S.A.; Adaptable For Some Other Countries) | |Common Law Copyright, 1995 by Build Freedom Holdings | |All Rights Reserved. | |Notice: This document is free for personal use only. No part of these materials may be reproduced in any form -| |except for personal use - withoutRead MoreStephen P. Robbins Timothy A. Judge (2011) Organizational Behaviour 15th Edition New Jersey: Prentice Hall393164 Words   |  1573 PagesCredits and acknowledgments borrowed from other sources and reproduced, with permission, in this textbook appear on the appropriate page within text. Copyright  © 2013, 2011, 2009, 2007, 2005 by Pearson Education, Inc., publishing as Prentice Hall. All rights reserved. Manufactured in the United States of America. This publication is protected by Copyright, and permission should be obtained from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form

Hospitality Management free essay sample

Reflecting from my management shift, restaurant manager has many different kinds of important tasks and responsibilities in the restaurant. Restaurant manager plays an important role in the hospitality and food and beverage department as they can motivate the staff and maintain the high quality service which will help the business run successfully. Manager can provide appropriate ambiance in the restaurant which will provide warm and comfortable environment for the customer. Waiter station and dividing sections of tables should be fully allocated before the start of service shift which starts 10:00AM. After that, checking staff’s five equipment (waiters friend, lighter, handkerchief, pen and note pad), and their grooming (hair, ironing uniform, socks, belt and name badge). In the first briefing time, restaurant manager has to explain required table-set up and finding any problem such as students who are absent. When I was restaurant manager, one waiter called in sick so I had to rearrange the table booking slots to make it fit 12 waiters instead of 13. This can make the service flow more efficiently. If I left the booking slots thee way they were, waiters would have needed to pick up tables in 10 minute gap. A manager should manage and check every time whether staff are doing the right thing. After food briefing, manager should check that all staff are familiar with the menu and kitchen abbreviations as well as the price for each dish. Thus, restaurant manager should lead their team smoothly and know all situation and happening in restaurant including kitchen as well. (Food Beverage Work Book, Feb 2013) Before doing the restaurant manager shift, I had confidence in myself because I prepared the table time slot sheet, linen order and table and station allocation the night before my shift. But once the service started, unexpected accidents happened such as waiter calling in sick. Also, because it was Thursday and nearly towards assessment night for many people, most of the staff was very tense and unmotivated. Trying to motivate the staff to work faster and efficiently was uneasy at first but I still liked having the responsibility and doing important roles that are unlike to the normal waiting staff, I believed I learned a lot of new knowledge and management skills. I also can confidently say if I become restaurant manager again I would be better than before. Effective duty allocation Restaurant manager: Joanne Suh Host: Pearl Douglas Role: Prepare butter, Prepare silver service cutlery and waiter clothes, Make sure the menu is correct and printed, Welcome the guests arrival, Book reservation for lunch and dinner service for guests. Cashier: Lucy Payne Role: Allocate waiter dockets, record the food and beverage orders on computer for each table and prepare the bill for each table, total and fill up the cash-up sheet and record any alcohol docket received each night. When it is signed by the lecturer, put the money envelop to front office. Room service: Jay Lee Role: Collect the sick list from front office, Prepare tray for room service, take room service order, deliver the food to the rooms, collect the tray back once the food is finished (Usually after 1 hour) which will be placed on the corridor. Bar team leader: Olivia Ann Role: Prepare the mocktail and cocktail of the day, make sure bar, coffee station, water jug, wine service and waiting area and linens are set up and ready for service. Provide drink to order during service including hot beverage. Come early in the morning 6:30am to order butter and milk and other needed items and order linens and others that need time to recover the night before the shift. Bar assistant: Dana Button Role: Help the Bar Team Leader set up the bar, coffee station, waiting area, water jug, and wine service. Provide the drink to order during service. Listen and follow the bar team leader’s instructions. Barista : Make hot beverages when you receive the order from the guest. Prepare the coffee work station neatly and correctly before service shift starts. Help and follow the bar team leader’s instructions when there are no orders. (Usually start of the shift. ) Staff meal: Guy Sinclair, Lit Wang Role: Prepare Breakfast, Take staff meal orders for service and management team, Set up staff meal, Clean up Taranaki Restaurant after shift. Help in the La Vista Restaurant when the jobs are finished. Waiter: Chloe Wang, Abbey Bowater, Noriko Fuji, Shannon Rochford, Marlee Mclaughlan, Nhung Tran, Ginger(Shanshan) Yong, Cindy (Xinshi) Yang, Chris (Trung Toan) Le, James Pitisopa, Hayden Woodbury, Krill This is the list for all staffs that had been worked in my team. Absent : Savneet Singh 2. 2Explain whether you think the allocation of the duties and tasks were helpful or destructive for the team and give your reasons why. I prepared most of the jobs that I should do on my management shift but what I had missed out on was plan what the â€Å"staff† should be doing on their service shift. I had to plan out which person will be doing which task on the spot. This has resulted me giving people jobs that they are not the best at. For example giving the vacuum job to a weak female staff. Also as the staff were allocated jobs that they do not like, they refused to do the jobs I ordered them to do or made excuses to do them later. This has slowed down the cleaning time of service. But because we were already in our 8th week of operation, most of the staff were already capable of doing jobs themselves without being told to do them. We finished a little later than my expected time at lunch shift which was 2:30pm. We finished at 2:40pm. This was due to customers dining in for a long time. We had three tables of industry placement interviewers. Delegation 3. 1 Making decision For the making decision, when I organised table planning I gave three tables for most people and four tables for a couple of people due to absent waiter on the floor. There were some tables already set up from the last dinner shift so I tried to allocate one set up table for each waiter to make them prepare and set up tables quicker and fair. Also I allocated the staff meal waiters to help the floor waiters when they finished preparing for staff meal to speed up the process and we can open the restaurant on time. Explain whether you think this was effective. Think about the theory. What could be done differently? When I allocated the jobs I asked people in a polite way with a soft tone of voice so the staff do not get to tense about the jobs that they have to do. I tried to be fair for example if someone did a hard job such as vacuuming La vista, I made them do an easy job afterwards like taking menu papers out from the menu. I also thanked the staff and especially the staff members who worked harder than others to acknowledge them their work. Overall I think my theory has worked out better than ordering them harshly what to do as it was my first time being the restaurant manager and staff are not used to it they might think it too personal if I order them to do jobs in a harsh way. But I think giving more volume to my voice and seriousness at time to time would have made the staff actually listen and do the jobs I allocated them efficiently. 3. 3 Identify shift outcomes and tasks. Describe how you achieved the outcomes required in this role. It very nice outcome after shift because I went to talk around with all customers. They told me that service was very good there were only few complaints about the food taste which the service team cannot control. Overall cleaning up was a little slow for lunch but everyone picked themselves up and dinner shift flowed through a lot faster than lunch. The staff members worked hard for both service and cleaning even though many staff members were stressed about the assessment week coming up and tired. I thank all the staff members and I think my first time being the restaurant manager, I did exceptionally well. Managing conflict 4. 1 Was there any conflict or disagreement in your team? Yes, between me and my bar team leader. Because bar team leader is also a type of manager as well as they manage the bar, I should have treated the bar team leader more like a manager and different from the floor staff but instead I ordered the bar team leader to do some jobs in the bar and that had made the bar team leader unpleased as the bar team leader obviously knew what sort of jobs needed to be done. But because I am still the restaurant manager for that day, I believe I had my part and reason to say the things I have said to the bar team leader. I didn’t want to make too much of a big fuss about this matter as whether or not there are customers in the restaurant it is still a working environment and restaurant manager should behave and look professional at all times or else staff and customers will look down on both me and the bar team leader. If yes, what was done to resolve this conflict? If not, why not? I resolved this problem by pretending to not hear anything that the bar team leader said behind my back. Because I thought if the bar team leader realise that I heard our relationship will become awkward. There was also dinner shift left and I really didn’t want to make any big deal out of this matter so I just pretended I heard nothing. This was a good resolution because afterwards she worked really hard and was a great bar team leader which made the service run more smoothly which was good for everyone and the restaurant possible. But later I talked in the briefing that if the restaurant manager tell you to do something do not ignore them or refuse and treat the managers like a real manager in a work place. 4. 2 What are some other options for dealing with the same situation? I believe motivating the staff and complimenting when the staffs finish their jobs can make the staff more willing to work and follow my orders. More motivated staff can give happy energy vibe to the workplace which will be transferred to the customer which will give warmer ambiance in the restaurant. 4. 3 Would you do thing differently next time you need to work with a team? For the next time that I have to work in a team, I would try to improve myself on delegating staff. I will make sure that everything in the restaurant such as preparations and second plans for times when something goes wrong again so I have a backup plan which will make me panic less. Also next time I will plan the job allocations for cleaning and preparations before service to be more efficient with time management as a manager. 5. 1 Identify a challenge or problem that occurred during your management shift. The biggest challenge I had faced was I had one waiter absent and I had 13 slots on my booking sheet that was made and finished last dinner shift. Waiters are supposed to serve each table with 20 minute gap. This made me very busy until the last minute of service and waiters were confused as their time for booking was all changed. It also confused both the waiters on floor and the management team. 5. 2 What was your response to this challenge? After ii had found out that one waiter on floor will not show up for service, I fixed the booking sheet and made the time slot 12 instead of 13. I put tables of two people together and called rooms to move the tables to a later time to make sure each waiter received 20 minute gap between each table so they had enough time to manage their tables on time efficiently. I had to reallocate some tables and stations to distribute the absent waiter’s tables and informed the staff. 5. 3 Analyse whether your reaction/response was effective and identify what you would do differently (if anything). I think in terms with the time I had, my decision was the most effective decision that was possible and best for my staff as well. If I gave tables in 10 minute break the staff will be more stressed about their time management and make mistakes on their sequence of service and have delays which will also be unpleasing to the customers as well. If I could change one thing I would make extra booking sheets for 11 waiters and 12 waiters even though I have 13 just to make sure and be safe. 5. 4 Have you identified any skills where you need to improve? What skill do you need to improve? I think I need to improve on leadership skills as I am not good at giving people commands and orders. Asking nicely could result staff refusing to follow my request. Also leading the team well so the staff are not lost and can reply on the manger is the kind of skill I need to improve on as well. Learning about yourself 6. 2What were your strengths leading the team? Figuring out solutions and making the service run fast and efficient as well as making the staff feel comfortable is my strengths in terms of leading the team. Because I found my way through problems fast and prepared for the service well, the staff trusted me and had felt comfortable. Even with extra barriers I still managed to make service flow fast. 6. 3Have you identified any areas where you need to improve? What areas do you need to improve? I think I need to improve how to be a good leader because I don’t think I have that quality just yet when I was a restaurant manager, Also I want to improve my eight management skill such as leadership, flexibility, adaptability, inventory management, conflict resolution, ability to work under to pressure, ability to multi-task, and organization skill. To be a successful manager, I need to improve all of this skill and learn from the mistake that I had got to achieve in the future. 6. 4Identify what remedial strategies you will put in place to develop the areas that are identified above. The eight management skill: leadership, flexibility, adaptability, inventory management, conflict resolution, ability to work under pressure, ability to multi-task, and organization skill and comunication. Statistic data At lunch shift, we had 126 customers coming to dine and our total food revenue was $1,962 and total beverage revenue was $2194 Hence, our average food check is $15.6 per person. It means that we sold entree and main food more than one person, which is good but it is not so good. Our team needed upselling skills at this moment. Thus, Total revenue should be $ but we received money only $ which means we lost $. The reason why this happen was that students did not pay properly and just left without paying, but it is very serious problem in real world and somebody should be to blame. That would be restaurant manager. Hence, I think that the statistic data show us how much money we make and can find the problems such as money stolen or not.

Marx And Weber Essays - Marxian Economics, Social Philosophy

Marx And Weber Both Carl Marx and Max Weber wrote extensively on capitalism, its origins, and its future. Although, they agreed on a few very small points, for the main part, they strongly disagreed. Only through the analysis of their main differences in the two ideologies can a stronger and broader understanding of capitalism be reached. Marx believed strongly in what he called dialectical materialism, that is, that everything is material and that change takes place through the struggle between classes. He believed that men make their own history and transform their natural habitat to fit their changing needs. ?Men begin to distinguish themselves from animals as soon as they begin to produce their means of subsistence. . . In producing their means of subsistence men indirectly produce their actually material life.? Throughout history men transform nature to make it better serve their own purposes. According to Marx, all societies go through five stages of history and capitalism is simply a necessary stage between feudalism and the final step of communism. The way in which men create their social organization is based on modes of production. Changes within these societies occur because as the mode of production changes, it no longer fits the present social organization (p. 157). Therefore, a new class and hence a new form of society emerges. During Feudalism merchants were inferior. Nevertheless, as cities grew the number of merchants grew as well. With their increase in number came an increase in economic power. When the state was unwilling to change to their needs, they formed a revolution resulting in capitalism. Weber has a different perspective on why and how capitalism came about. Rather than just focusing on how capitalism came about, he focuses on finding an answer to the question of why capitalism happened where and when it did. When he looked for differences in the capitalist cultures and non-capitalist cultures at the time he found that capitalism occurred at the same time as the Protestant reformation. The obvious next question for Weber was why was it the Protestant culture that led to capitalism. He found a large explanation within the difference between Protestants and Catholics. For Catholics, priests had the power to forgive you of your sins. Therefore, all that was necessary for you to do to get absolution was to confess your sins. For Protestants this was much more difficult. Because Protestant priests were only teachers, they did not have the luxury of simply confessing their sins. Protestants also believed that their souls were predestined to go to either heaven or hell. Nonetheless, Protestants felt that they could determine the status of their souls through their calling. As Weber describes on page 80, ?The only way of living acceptably to God was. . . solely though the fulfillment of the obligations imposed on the individual by his position in the world. This was his calling.? As Protestants worked in their callings, their God given field of study in which to work, the amount of success that they achieved was a sign from God as to the predestination of their souls (p. 162). For this reason, Protestants developed a wonderful work ethic. However, they were not allowed to spend the money that they earned. Instead they saved and invested it. Weber found this to be strong evidence that, ?One's duty in a calling is what is most characteristic of the social ethic of capitalistic culture, and is in a sense the fundamental basis of it? (p. 54). Weber also found that this work ethic was strong throughout all economic classes no matter what their individual callings were (p. 40). He found the division of labor that came naturally through capitalism to be a good thing. It did not lead to the separating of society into two very different and conflicting classes. Instead, it formed a number of different classes that were related to each man's life style and calling. Each man's God given calling was different from that of his fellow man because God intended it to be so. The division of labor led to the specialization of occupations and increased development of skills, which in turn caused an improvement in production. The division of labor therefore serves the common good (p. 161). Marx